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Contact Information

Email

thirteenthirteenexperience@gmail.com

Phone

484-292-4970

Location

Easton, PA 18042

Business Hours

Monday - Friday

3:00 PM - 10:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

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FAQ

What is the return policy?

All sales are final. We do not accept returns or offer refunds. If your order arrives damaged or there is an issue with your purchase, please contact us at thirteenthirteenexperience@gmail.com as soon as possible so we can review the issue and assist you.
How long does shipping take?

Orders are typically processed and shipped within 3–5 business days. Once your order ships, you will receive tracking information via email. Please note that shipping times may vary once your package is in transit. For delays or tracking updates after your order has shipped, please contact the shipping carrier directly. We currently ship within the United States only.
How much does shipping cost?

Shipping costs are calculated based on your location and the items in your order. Your total shipping cost will be displayed at checkout before you complete your purchase. Local pickup may also be available for customers in the area.
Where can I shop Thirteen Thirteen Experience in person?

Thirteen Thirteen Experience participates in pop-ups, markets, and community events throughout the year. Follow us on social media or visit our events page for upcoming opportunities to shop with us in person.
Can I change or cancel my order?

Because we begin processing orders promptly, all orders are final and cannot be changed or canceled once they have been placed. If you have any questions or concerns about your order, please contact us at thirteenthirteenexperience@gmail.com.