Terms & Conditions

Effective Date: August 30, 2026

Welcome to Thirteen Thirteen Experience.

These Terms & Conditions govern your use of the Thirteen Thirteen Experience website and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms & Conditions.

Website Use

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You may not use our website to:

• Engage in fraudulent activity

• Attempt unauthorized access to our website or systems

• Disrupt website functionality

• Copy or misuse our intellectual property

• Upload malicious material

• Violate applicable laws or regulations

Products & Product Information

We make reasonable efforts to accurately display product descriptions, photographs, colors, dimensions, ingredients, materials, and other product information.

Actual products may vary slightly in appearance due to lighting, photography, screen settings, manufacturing processes, and the nature of handmade or individually produced products.

Product Availability

Product availability may change without notice.

We reserve the right to limit quantities or discontinue products at any time.

Pricing

Prices are subject to change without notice.

We reserve the right to correct pricing, product descriptions, typographical errors, inventory errors, or other website errors.

If an error materially affects an order, we may contact the customer before fulfilling the order.

Orders

Submitting an order constitutes an offer to purchase the selected products.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in circumstances involving suspected fraud, inventory limitations, pricing errors, unauthorized transactions, or other legitimate business reasons.

If we cancel an order after payment has been processed, we will provide any refund required by applicable law.

Payments

Payments are processed through Shopify Payments and/or other payment services made available through our Shopify store.

We do not intentionally store complete payment card information on our own servers.

Returns & Refunds

All purchases are subject to our Returns & Refunds Policy.

Unless otherwise required by applicable law, all sales are final.

Intellectual Property

All content appearing on the Thirteen Thirteen Experience website, including but not limited to:

• Thirteen Thirteen Experience name and branding

• Logos

• Graphics

• Product photographs

• Videos

• Written content

• Designs

• Artwork

• Product descriptions

• Original marketing materials

is owned by or licensed to Thirteen Thirteen Experience and may not be copied, reproduced, modified, distributed, displayed, or used commercially without written permission.

Reviews & Customer Content

If you submit a review, photograph, testimonial, comment, or other content to Thirteen Thirteen Experience, you represent that you have the right to submit that content.

You grant Thirteen Thirteen Experience a non-exclusive, royalty-free license to use, reproduce, display, and share submitted content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, fraudulent, abusive, threatening, defamatory, or otherwise inappropriate.

Third-Party Services

Our website may use third-party services, including Shopify, Shopify Payments, shipping carriers, payment providers, analytics services, and marketing platforms.

Third-party services may have their own terms and privacy policies.

Third-Party Links

Our website or social media channels may contain links to third-party websites.

Thirteen Thirteen Experience does not control and is not responsible for the content, security, availability, or practices of third-party websites.

Disclaimer

To the fullest extent permitted by applicable law, Thirteen Thirteen Experience does not guarantee that our website will always be available, uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by applicable law, Thirteen Thirteen Experience will not be liable for indirect, incidental, consequential, special, or similar damages arising from use of our website or products, except where such limitation is prohibited by law.

Nothing in these Terms is intended to exclude liability or consumer rights that cannot legally be excluded.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated Terms will be posted on this page with a revised effective date.

Governing Law

These Terms & Conditions shall be governed by applicable laws of the Commonwealth of Pennsylvania, except to the extent another jurisdiction’s law is required to apply.

Contact

Questions regarding these Terms may be directed to:

Thirteen Thirteen Experience
Email: thirteenthirteenexperience@gmail.com